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Placement
of Order & Follow-up? |
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|
| Q.1 |
How do I place my order
? |
| A.1 |
You can
e-mail your Order direct to us or submit
your Order to our Agent, in case your enquiry
is being followed up by our local agent
in your region. |
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|
| Q.2 |
Do you accept Orders
by Post? |
| A.2 |
Yes, you
can post your orders direct to our UK H.O.
in case you are located in Europe, Asia,
Africa or Australasia. Alternatively, you
can can post your orders to our US H.O in
case you are located in North or South America
or West Indies. |
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|
| Q.3 |
Can i fax my order? |
| A.3 |
Yes, you can fax your Order
to us. Our Fax Number are given on our Website. |
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|
| Q.4 |
What payment terms do
you accept? |
| A.4 |
We accept
advance payment for Orders less than USD
1000. This payment can be made by Credit
Card on our website by going to "Store"
and following the links for making the payment
for orders placed earlier. For order more
than USD 1000 in value, We accept "irrevocable
Letter of Credit" in our favour to
be negotiated by any bank in U.K or USA,
depending on your region. In case of "Letter
of Credit" mode of payment, Bank charges
are also applicable. |
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|
| Q.5 |
Can I pay direct to your
Bank Account? |
| A.5 |
Yes, you can remit the payment
direct to you account through your bank. Details
of money transfer can be e-mailed to us facilitate
despatch of goods. |
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|
| Q.6 |
When do I have to pay? |
| A.6 |
You have to remit the payment
according to the payment terms negotiated
in your Order. |
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|
| Q.7 |
How can I follow-up my
Order? |
| A.7 |
You have
an Order Acknowledgment sent to you after
we receive abd accept your Order. You can
enquire status of your Order by quoting
your Order Acknowledgment on your correspondence.
|
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|
| Q.8 |
Can I talk to some-one
about my Order? |
| A.8 |
Yes, you can call up our Sales
department & enquire status of your Order. |
